Wilczy Zew

Wilczy Zew

Legal documents

Document version: 6 July 2026. The Polish version is binding; this translation is provided for convenience. Items in [brackets] must be completed with the owner's registration details.

House rules

  1. The Wilczy Zew villa (the “Property”) is rented as a whole, for leisure purposes only, for a maximum of 6 guests plus 2 guests on extra sleeping places.
  2. The stay begins at 4 p.m. on the day of arrival and ends at 10 a.m. on the day of departure. Please agree your arrival time with us in advance.
  3. Children of all ages are welcome. Guardians are responsible for children's safety on the Property, including the pool and sauna area, the jetty and the beach.
  4. Pets are accepted free of charge, under the care of their owners.
  5. Smoking is strictly prohibited throughout the Property.
  6. Organising parties and events is forbidden. Guests are asked to respect the peace and character of the place.
  7. The wellness area (pool, sauna) is available around the clock. Guests use it at their own risk; children only under adult supervision. Please read the pool and sauna instructions available in the Property.
  8. Use of the boat, jetty, campfire and barbecue is at the guests' own risk, observing safety rules.
  9. Guests are financially liable for damage caused by them or by persons staying with them.
  10. Bookings are made via the website with 100% online payment:
    • Flexible offer — free cancellation up to 21 days before arrival (100% refund); after that date the payment is non-refundable;
    • Non-refundable offer (−10%) — the booking cannot be cancelled or refunded.
  11. The minimum stay is 3 nights, unless the offer states otherwise.
  12. Mid-stay cleaning is available for an extra charge, by prior arrangement.
  13. Matters not covered by these rules are governed by the Polish Civil Code.

Website terms of service

§1. General provisions

  1. The wilczyzew.com.pl website (the “Website”) is operated by [owner's company name / full name], [address], VAT ID: [NIP] (the “Operator”).
  2. The Website presents the Wilczy Zew property and enables booking of stays with online payment.
  3. Contact: tel. +48 572 534 300, e-mail: rezerwacje@wilczyzew.com.pl.

§2. Bookings and payments

  1. The accommodation contract is concluded upon booking confirmation, after the online payment is made.
  2. Prices shown on the Website are gross prices in Polish zloty (PLN) and cover the whole Property for the declared number of guests.
  3. Online payments are processed by an external payment operator [operator name, e.g. Przelewy24]. The Operator does not store payment card data.
  4. The booking confirmation with a reference number is sent to the e-mail address provided in the form.
  5. Cancellation terms are set out in the House rules (flexible / non-refundable offer). Refunds are made via the same payment channel within 14 days.
  6. Promo codes cannot be combined with other codes; the discount is applied to the stay price after other promotions.

§3. Complaints

  1. Complaints regarding the Website or services may be submitted to rezerwacje@wilczyzew.com.pl. Replies are given within 14 days.
  2. Consumers may use out-of-court complaint resolution, including the ODR platform: https://ec.europa.eu/consumers/odr.

§4. Final provisions

  1. The Website content (texts, photos, logo) is protected by copyright.
  2. The Operator may amend these terms; bookings made before the amendment are governed by the terms in force on the booking date.

Privacy and cookies policy

  1. The controller of personal data is [owner's company name / full name], [address] (the “Controller”).
  2. Personal data provided in the booking form (name, e-mail, phone, notes) are processed solely to handle the booking and the stay.
  3. The Website uses essential cookies and the browser's local storage (localStorage) to operate the booking process. No marketing or tracking cookies are used.
  4. Google Fonts are loaded from Google servers — the user's IP address may therefore be transferred to Google LLC. [Alternatively, fonts can be self-hosted.]
  5. Online payments are handled by the payment operator, which acts as a separate data controller for the transaction.
  6. Details of data subjects' rights are set out in the GDPR notice below.

GDPR information notice

Pursuant to Art. 13 of Regulation (EU) 2016/679 (GDPR), we inform you that:

  1. Data controller: [owner's company name / full name], [address], e-mail: rezerwacje@wilczyzew.com.pl, tel. +48 572 534 300.
  2. Purposes and legal bases:
    • conclusion and performance of the accommodation contract, handling bookings and payments — Art. 6(1)(b) GDPR;
    • compliance with legal obligations, in particular tax and accounting — Art. 6(1)(c) GDPR;
    • establishing, pursuing or defending claims and contact regarding the stay — Art. 6(1)(f) GDPR (legitimate interest).
  3. Recipients: the online payment operator, the hosting provider and the accounting office — only to the extent necessary.
  4. Retention period: for the duration of the contract and thereafter for the period required by law (tax law — as a rule 5 years) and until claims become time-barred.
  5. Your rights: access, rectification, erasure, restriction of processing, data portability, objection to processing based on legitimate interest, and the right to lodge a complaint with the President of the Polish Personal Data Protection Office (UODO).
  6. Voluntariness: providing data is voluntary but necessary to make a booking.
  7. Automated decisions: data are not used for automated decision-making or profiling.